Care

Community

Life at The Fern Dean is normal yet full of meaningful experiences for our residents. Working in partnership with families we want residents to enjoy their lives to the full. The communal rooms provide opportunities for social engagement and residents are central to what activities are planned. Residents stay active and engaged in interesting activities and there is something for everyone. Activities will be organised to ensure that The Fern Dean Stepaside is integrated into the local community including with schools, visiting choirs and Park Run.

Accommodation

The fern Dean Stepaside comprises 125 elegant bedrooms set over 4 floors. All bedrooms are ensuite, and contain a selection of furniture and facilities to ensure residents comfort. Bedrooms are airy and full of natural light. Relaxing colour schemes and soothing fabrics are used throughout.

It’s often the little things that matter most and bringing items from home to personalise the environment is encouraged.

Gardens

The Fern Dean Stepaside has lots of indoor and outdoor space. The gardens are a lovely space for residents to enjoy the outdoors sitting in the sunshine, reading, walking or enjoying many other activities.

Social Engagement

Communal rooms and breakout spaces provide opportunities for social engagement. A wide range of indoor and outdoor activities are available to meet residents’ needs and interests. There is something for everyone. Particular emphasis is placed on activities that promote physical, cognitive, spiritual and social wellbeing. These include music, exercise sessions, arts & crafts, storytelling, walking programme, current affairs, specialised dementia therapies and many more.

Local Community

The local community is very much a part of life at The Fern Dean. Our prime location will enable our residents to remain part of the community. We maintain strong ties with the broader community: welcoming volunteers, students and local organisations to enrich the lives of our residents through intergenerational activities, outings and social events. Residents can continue their involvement with local activities and our residents can enjoy attending local events in the community or just going out for a coffee or an ice-cream.

We have an open visiting policy and other than at meal times visitors are welcome at any time.

Testimonials

We have had such a positive experience as a family since our Mum joined the community of the Fern Dean Stepaside in February. The broader Fern Dean team took great care to understand Mum’s condition, her needs and our family. They advised us every step of the way as to how to prepare for the move and to best settle in.

Since day 1, Mum has been looked after in the most professional, respectful and kind way. The Fern Dean Stepaside actively encourages residents and their families & friends across the generations to socialise, have fun and feel at home there. We are so hugely grateful to the care team for guiding us all through – it feels like having a trusted extension to our family!

Where do I start ???? I can safely say that my dad ( Les ) would not be with us today if it wasn't for the incredible team in Fern Dean. They did what every other Nursing Home refused to do, they gave my Father a second chance at life. They looked beyond his years and focused on this amazing man that was so depressed and saw in him a will to carry on and indeed excel in many different ways. I really find it hard to put into words the exceptional care and the incredible support they have given my Father. He is a different man now and only today was dancing with one of the nurses at the inaugural BBQ. I really could go on forever but I'm sure you would rather find out yourself if you decide to send your loved ones to Stepaside. A big shout out to Asha who has truly given my dad many many more incredible memories and the will to look forward and to feel wanted and part of a new family and community. My dad said recently "it's like home from home".

My mother recently stayed at Ferndean in Stepaside for convalescent care, and I cannot praise this place highly enough. From the moment she arrived, the staff were warm, attentive, and genuinely caring, treating her with dignity and kindness every single day. The interior is absolutely beautiful, the gardens and day rooms are peaceful and relaxing, and everything is spotless and fresh - it feels brand new. The environment is calm and uplifting, which made such a difference to her recovery. Meals were fresh and nourishing, and the team went out of their way to make sure she was comfortable and well looked after. She not only regained her strength but felt truly valued and supported throughout her stay. Thank you to everyone at Ferndean for your professionalism, compassion, and the exceptional care you provide. I would wholeheartedly recommend Ferndean to anyone in need of top-quality convalescent care.

I was initially quite apprehensive about choosing a nursing home for a period of respite care for my mother. As a very independent woman, she had always believed that a nursing home wouldn't be for her. However, after a two-week stay at Fern Dean, her perspective has noticeably changed. She thoroughly enjoyed her time there — from the new friendships she formed to the engaging daily activities she participated in.

From my very first impression right through to every interaction with the care team, I was struck by the warmth and professionalism of the staff. Their commitment to personal, social, and pastoral care was evident at every level. My mother still speaks fondly of her experience, and when the time comes for full-time care, Fern Dean Stepaside will be her likely choice.